26/09/2024

Practice Management 26 September 2024

Complaints under the Legal Services Regulatory Authority 5 Years On

 

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Complaints under the Legal Services Regulatory Authority 5 Years On

Via Webinar

Thursday 26 September 2024: 2.00pm to 5.00pm

  • Introduction, history and Overview of Complaints Process: Brian Doherty
  • Pre-Admissibility Process and Admissibility Decisions: Eleanor Carmody
  • Mediation and the Resolution of Complaints:
  • Complaints Determined by the LSRA: Paul McGovern
  • Complaints and Review Committees: Tony Watson
  • LPDT: Kay Lynch (Registrar)
  • Enforcement of LSRA Determinations and Directions: Alison McIntyre
  • Lessons and Themes 5 Years On: Brian Doherty
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